How do I get another returns label or QR Code, I cannot find mine?

We have gone paperless so you won't receive a paper returns slip – instead, you'll need to create your return through our returns portal system which can be found if you click here. You will have received an email with your label or QR code depending on whether you have chosen the option of no printer or printer required.

If you can't find the email then please do contact our customer service team who will happily help at [e-mail]

We will send you an email with your returns QR Code or bar code label, please ensure you enclose your order number, name and email address so we can locate your information for you.